We want you to love your purchase but if you need to return and your item meets the following requirements, we are happy to refund you in STORE CREDIT! Items must be returned (postmarked) within 7 calendar days of receiving the order. Late returns that do not meet the required guidelines will be subject to a 25% restocking fee!
Items must be unworn condition with tags still attached (if item came with tags). We reserve the right to refuse a return if the items how signs of wear, alteration, misuse, or damage. We will process returns once a week so please allow 7 business days for your return to be processed.
Customers will be issued a store credit and will be required to pay shipping costs when returning an item.
All accessories, formal gowns, intimates, and discounted items are FINAL sale.
If an item it shipped back that doesn't meet the requirements, the package will be returned to sender or there will be a 25% restocking fee deducted from your credit.
IN STORE PICKUPS are eligible for exchange within 7 days from the DATE OF PURCHASE, not date picked up. Purchases in store are held for 30 DAYS and will be DONATED after the 30 day window if they are not picked up!
To start a return, please contact us via email at firstname.lastname@example.org to begin the return process. Make the subject of the email “Return Order #***” notifying us of your return, and we will send a confirmation email saying we are agreeing to process your return and will process it within 7 business days of receiving your return. We will then provide you with a record of your store credit.
(Unauthorized returns may be charged a 20% restocking fee)
Please return items to:
NK Boutique Baton Rouge
Attn: Returns (order #****)
7474 Corporate Blvd Suite A-B
Baton Rouge, LA 70809
Please know, we are a small business, so if you need to return an item, the sooner you can get it back to us would be greatly appreciated.
We ship weekly Monday - Friday and aim to get all orders out within 24 hours of your purchase! We do not ship on weekends.
If there is a delay in USPS shipment we recommend signing up for all text updates on the USPS website for the most up to date information.
*Ground: Shipping in 2-5 Business Days - $14
For any additional questions, please contact us at:
by email at email@example.com
or by phone at (225) 925-3007
Thank you for shopping small!
NK Boutique Customer Service Team
Mary Virginia Guice, Hollydale & Olivia Bush, Corporate